Chocolates & gourmet makhana
Discover your flavour. Explore NOIR & OAK chocolates, gourmet makhana and curated combinations.
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Featured collection
Find your flavour
Combinations
Members Only
Members Only
A little more to know
Delivery, ingredients, gifting, and your orders — answered from how the store actually works. Open a question, or write if you need a human answer.
- Hours
- Monday–Saturday, 10:00–19:00 IST
- concierge@noiroak.com
- Response
- Within four business hours
What is included in a combination?
Each combination page lists its included products in the product details. The displayed price is for the complete combination.
Where can I find my orders?
Log in to your NOIR & OAK account and open Orders to view your order history.
How is delivery charged?
Available shipping methods and their charges are shown at checkout after you enter a delivery address. They come from the store’s configured carriers.
Where do I find ingredients, allergens and storage?
When the catalogue includes ingredients, allergens, nutrition or storage guidance, it is listed on the product page under Product details.
What if an item arrives damaged?
Use the Contact page with your order details. Support works from the recorded order rather than a blanket promise on this page.
Can I send a combination as a gift?
Yes. Enter the recipient’s delivery details at checkout. Each combination page lists exactly what is included.